Here are some examples on when it is appropriate to call 911, 311, or the Humane Society of Rochester and Monroe County.

Call 911 for the following animal concerns:

• vicious animals, animals chasing people
• animal/vehicle collisions
• animal fighting (Police Officers respond first) or other intentional abuse of animals

Call 311 for the following animal concerns:

• stray dogs
• barking dogs
• trapped animals
• animals in distress
• animal bites and scratches that break skin; excluding bats (for bats, call Monroe County Health Department at 753-5864)
• removal of dead animal carcasses (request Special Services via 311 for routine dead animal removal).

Call the Humane Society of Rochester and Monroe County at 223-6500 for all non-emergency concerns related to animal neglect or animal cruelty.

Contact information for Animal Control:
184 Verona St.
Rochester, NY 14608
(585) 428-7274

Rochester City Codes Pertaining to Dogs

Click the links to read the full definition of the codes.

§ 31-4 All dogs to be leashed.

§ 31-5 Howling or barking dogs.

§ 31-6 Female dogs.

§ 31-7 Dangerous dogs.

§ 31-8 Property damage.

§ 31-9 Potentially rabid dogs.

§ 31-10 Unlicensed or untagged dogs.

§ 31-11 Number of dogs.

§ 31-15 Dogs at fireworks displays.

§ 31-15.1 Dogs on the Charlotte Pier.

§ 31-15.2 Dogs in cemeteries.

§ 31-17 Penalties for offenses.

§ 31-19 Nuisances.